Serco learn the hard way!

To try and save money, Serco tried to look after their Nature at Work installed plant displays themselves. Look what happened…

“We tried looking after our office plants ourselves but it just didn’t work!

As a cost-cutting exercise, we decided to cancel our contract with Nature at Work and look after the plant displays in our Corsham offices ourselves. But after 18 months, the plants were looking tired and ill. We asked NAW back and they replaced the diseased plants and contaminated soil with fresh, healthy plants and we have renegotiated a maintenance-only contract with them – we now own the displays and they keep them looking good for us. We learned that if you are going to take on the maintenance it’s not just water and walk away, which clearly doesn’t work. It’s better to leave the responsibility with an organisation that has the caring expertise to keep our plants in top condition. We can then concentrate on what we do best!”

Kim Piper
FM Office Services Manager

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